Anchor Co AI captures water damage emergencies 24/7, answers insurance questions, and emails you the details right away, so you never lose a job to a competitor who just answered faster.
A pipe burst while the family was sleeping. They found water at midnight. They're searching for restoration right now, panic-clicking. If you don't answer immediately, ServPro gets the job.
Insurance billing is the #1 concern for water damage customers. A chatbot confirms which carriers you work with, whether you do direct billing, and what the general claims process looks like — removing the biggest barrier to calling you.
Restoration is time-critical: every hour of standing water increases mold risk. A chatbot that tells customers your standard emergency response timeframe, and an AI receptionist that picks up, win the job over a competitor with a voicemail.
Water damage from a burst pipe, sewage backup, flooding, or roof leak each requires different response. A chatbot asks what kind of water damage it is so you can bring the right equipment.
They need to know: can you come tonight, do you take their insurance, and is there any immediate action they should take right now. They're comparing companies. Whoever responds first gets the job.
"Yes, we work directly with State Farm and most major carriers What's the address and the best number to reach you? While you wait: shut off the main water supply and move valuables off the floor." — emailed to you right away.
You have the water source, the affected rooms, the carrier, and what the customer was told before you dial. Faster callback, better documentation.
Yes, this is its main job for restoration companies. It captures emergency details and emails them to you, and the AI receptionist on the Front Office plan answers the calls you forward to it. It doesn't dispatch your crew; you call the customer back.
Yes — which carriers you work with, how direct billing works, what documentation you provide for claims, what the general approval timeline looks like. Removing the insurance uncertainty is the single biggest conversion lever for restoration.
Yes — turn off the water supply, avoid electrical hazards, what not to touch in a sewage situation, whether to stay in the home. This guidance reduces liability and panic while keeping the homeowner engaged.
Configure both services. The chatbot asks which it is, an active water emergency or a mold assessment, and notes it in the email so you can prioritize.
You get a preview within 5 business days of your completed intake form. Send us your carriers list, response times by service area, and safety guidance, and we build the chatbot around them.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
Sold and supported by Anchor Co Media, our sister brand. Payment is handled by Stripe.
One plan, Front Office: $297 one-time setup, then $99 to $249 a month. Month-to-month, cancel any time.
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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