An AI chatbot on your veterinary website answers every pet owner question automatically — services, pricing, vaccine schedules, whether you're taking new patients — at any hour. So the worried owner who finds you at 8pm gets an answer instead of calling the emergency clinic.
Pet health questions come in at 2am — and worried owners want answers immediately. A chatbot handles common questions and captures after-hours leads before they call the emergency vet.
Why vet practices lose new clients
A worried pet owner calls asking if you can see their dog today and what a first visit costs. You're mid-procedure. The front desk is checking out another client. The call goes to voicemail. The owner calls the next clinic — they can't wait.
Vaccine schedules. Flea and tick prevention. What to feed after surgery. Are you accepting new patients? These hit your front desk constantly — pulling staff away from the phone and the lobby at the same time.
A pet owner notices their cat acting strange on a Thursday evening. They search for a local vet, find your site, and want to know if it's urgent enough for the emergency clinic or if they can wait until morning. No answer — they go to the emergency clinic and form a new relationship there.
First-time clients have a full list: do you see exotic pets, what vaccines does a puppy need at 8 weeks, do you offer payment plans, do you do dental cleanings. All of this can be answered before they ever walk in.
How it works
Vaccine schedules, services, pricing, which pets you see, new client availability, what to bring to a first visit — the chatbot knows your practice from what you share during setup.
"We're accepting new patients — first wellness exam is $65 for dogs. We're open Tuesday through Saturday. Puppies need their first round of vaccines around 8 weeks. Want me to take your name and number so someone can call you to schedule?" Answered at 8pm. Automatically.
The pet owner who got answers before calling is calmer, more prepared, and more likely to call. Your staff spends less time on intake and more time on the animals.
The math
A pet owner with one dog who comes in for annual wellness care, dental cleanings, and the occasional illness visit is worth real recurring revenue. Multi-pet households are worth significantly more. If the chatbot converts one additional new client per month who would have called the next clinic, it pays for itself within the first billing cycle.
Veterinary websites see real search traffic every week. Pet owners who search after hours and get a quick answer are more likely to call and schedule than those who hit a static site and voicemail.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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New client availability, species and breed coverage, vaccine schedules, pricing for common services, what to bring to a first visit, dental care, spay/neuter, emergency protocols, and general pet health questions. You configure what it knows about your practice before it goes live.
Yes, safely. We set it to point owners with an emergency to your emergency line or the nearest 24-hour emergency clinic. It does not play doctor; it handles routine Q&A and general information.
The chatbot answers routine questions 24/7 and provides your after-hours emergency contact for urgent situations. Pet owners at 8pm get a real response — not dead air or a generic voicemail message.
It doesn't connect to ezyVet, Cornerstone, Vetspire, or other practice software. If you have an online scheduling page, the chatbot can point clients to its link, and it can take a name and number for you to call back. It doesn't book appointments itself.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
Preview within 5 business days of your completed intake form. $297 one-time setup, then month-to-month. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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