Insurance questions, wait times, hours, what to bring — your patients want answers right now. Our AI chatbot answers 24/7 so walk-ins choose you, your staff stays focused, and your phone stops ringing with the same five questions.
Preview within 5 business days of your intake form. Month-to-month.
Every question answered by the front desk is a patient in the waiting room who didn't get attention.
Your front desk spends hours answering the same five questions. Insurance, hours, what to bring, whether an X-ray is included. Every call pulls a staff member away from a patient in the room.
Someone Googles urgent cares at 8pm with a sick kid. They click the first result that tells them: open now, accepts Cigna. If that's not your site, they're walking into a competitor.
No clear answers on your site means patients assume the worst. A chatbot that tells them your hours, what to bring, and which insurance you accept helps browsers become patients.
Half your Google traffic comes between 7pm and midnight. If your website can't answer insurance and hours questions right then, those patients call someone who can.
They want to know: open tomorrow? Takes Aetna? What do I bring? They're deciding in 60 seconds whether to drive over.
"Yes, we accept Aetna. We're open tomorrow 8am–8pm. Bring your insurance card and photo ID." Confidence converted.
Patients arrive knowing your hours, what to bring, and which plans you accept. For follow-up care, prescription, and billing questions, the chatbot points them to your phone line.
No. It has no live view of your waiting room. It can share your hours and general guidance you give us, such as that wait times vary and patients can call the clinic.
It can tell patients which insurances you accept, from the list you give us. It won't run an eligibility check or collect member IDs.
We set the chat to tell anyone with an emergency to call 911. It is scoped to general questions, never triage or medical advice.
It can share general information you provide, such as how to reach a provider and your refill process. It does not look up results or patient records.
No. Front Office isn't HIPAA-compliant and we don't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They answer general questions (hours, location, services, which plans you accept) and take a name and number so your staff can call back.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Not HIPAA-compliant:Front Office doesn't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They're for general questions like hours, location, services and which plans you accept, and for taking a name and number for a call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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Preview within 5 business days of your completed intake form. $297 one-time setup, then month-to-month. Cancel any time.
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
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Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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