Your AI chatbot answers insurance questions, explains your therapy approach in plain language, and takes a name and number for free consultations 24/7 — so you never miss someone who was ready to take that first step.
The moment someone decides to seek help is often late at night during a difficult moment. If your website doesn't respond, they move on to the next therapist who does.
Insurance compatibility is the first thing potential clients want to know. Unanswered, it's the single biggest reason someone never calls back.
Therapy approaches sound like alphabet soup to new clients. Without a plain-language explanation of what you do and who you help best, they hesitate and go elsewhere.
Most therapists offer a 20-minute intro call, but the back-and-forth to set it up burns days and loses momentum when a client is ready to commit.
Your chatbot greets them warmly, answers general questions about your practice, and points them to the next step, whether it's 2pm or 2am. It doesn't ask about or collect personal details of what they're going through.
A real exchange might look like: "Do you take Blue Cross?" → "Yes, we're in-network with Blue Cross PPO and HMO plans. I can also tell you about our sliding-scale fee option if that's helpful." Then it explains what CBT or EMDR means in plain language — no jargon.
The chatbot takes the client's name and number, and can point them to your own booking link, and the details are emailed to you. You confirm the time; your client gets a quick follow-up when their motivation is highest.
Your chatbot can be configured to list every plan you're in-network with — including Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, and others — and note whether you offer out-of-network superbills or sliding-scale rates.
The chatbot explains your modalities in plain language. CBT for anxiety, EMDR for trauma, DBT for emotional regulation — described in terms clients actually understand.
The chatbot explains your therapist's background and approach in plain language, and points to the free consultation as the low-pressure way to find out. It doesn't ask for or collect personal or health details.
The chatbot clearly explains your session format options — fully virtual, in-office, or hybrid — and which works best for different situations, so clients can self-select before reaching out.
The chatbot can answer this from the policy you give us, covering your notice window, any fees, and how to reschedule, so there are no surprises for new clients.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Not HIPAA-compliant:Front Office doesn't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They're for general questions like hours, location, services and which plans you accept, and for taking a name and number for a call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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One plan, Front Office: $297 one-time setup, then $99 to $249 a month. Month-to-month, cancel any time.
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
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Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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