A 24/7 AI chatbot answers general questions warmly at any hour — taking a name and number and emailing it to your intake team as a warm lead.
Families research care options during evenings and lunch breaks — not during your business hours. A chatbot answers questions about services and availability when families are actually looking.
Why home care agencies lose families to faster competitors
A family just got news from a doctor's appointment or a fall at home. They're searching for home care options at 10pm on a Tuesday. The agency whose website answers their questions that night gets the assessment call. The others get a polite email that never converts.
Families aren't just looking for a service. They're looking for an agency they can trust with their parent. A warm, informative response at any hour signals that your team is attentive and professional — before they ever speak to a human.
Your care coordinators are on the phone with existing clients, doing assessments, or off-shift. New inquiries sit in voicemail. The family who submitted at 2pm on Friday and hears back Monday morning has already scheduled an assessment with another agency.
Payment types, service areas, care levels, caregiver vetting process, minimum hours — the same general questions from every new family. A chatbot answers them from what you share with us, so your intake team only takes calls ready to schedule.
How it works
The chatbot answers general questions about the types of care you offer, your service area and how you work. It asks whether they'd like someone to call them and takes a name and number. It should not be used to collect a person's health information.
"We provide companion care and personal care services in your area. I can have our care coordinator call you back. What's your name and a good number to reach you?" Said at midnight. Warmly.
Instead of cold-calling a contact form, your coordinator calls a family who already received helpful information, trusts your agency enough to provide their number, and is expecting the call.
The client lifetime math
A single placed client generates real, recurring revenue for your agency. The family that found you at 10pm, got an answer, and scheduled an assessment represents years of recurring revenue — if your website was there to capture them.
A single placed client from an after-hours inquiry can cover many months of service.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Not HIPAA-compliant:Front Office doesn't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They're for general questions like hours, location, services and which plans you accept, and for taking a name and number for a call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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Yes. The chatbot is warm, informative, and clear about what it can and can't answer — it doesn't speculate about medical situations or make care recommendations. It takes a name and number and your team handles anything requiring clinical judgment. Front Office isn't HIPAA-compliant and we don't sign Business Associate Agreements, so it must not be used to collect health information.
You tell us which payment types you accept — private pay, long-term care insurance, VA benefits, Medicaid where applicable. The chatbot answers based on what you've shared, so families get real information instead of a generic 'call us to find out.'
For families in a hurry, the chatbot can share your phone number and tell them to call you directly. On the Front Office plan the AI receptionist also answers the phone any hour and emails you a summary. Neither one alerts staff in real time.
The chatbot doesn't have a live sync into WellSky, HHAeXchange, AxisCare, or any CRM. It captures the lead and emails it to you right away, so you can add it to your intake workflow yourself — it's an entry point, not a replacement for your existing system.
No contract. One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
$297 one-time setup, then month-to-month from $99. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
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Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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