An AI chatbot on your restaurant website answers every guest question automatically — hours, reservations, dietary info, private events — at any hour. So the couple planning Friday night dinner finds answers right away and books the table instead of moving to the next restaurant on their list.
Reservation questions are a major source of missed restaurant calls — hours, availability, dietary accommodations. A chatbot answers them all, even at midnight.
Why restaurants lose guests before they ever sit down
Friday night at 7pm. Your team is slammed. Someone calls to ask if you take reservations for 8. The phone rings five times and goes to voicemail. They book somewhere else.
A birthday party for 20, a rehearsal dinner, a corporate lunch — these are your highest-margin bookings. They arrive via Instagram DM and sit unanswered for two days while your team runs dinner service.
A couple is deciding where to go Friday night. They check your website for reservation info and gluten-free options. No answer. They book the restaurant that responded right away.
Hours, reservations, parking, dietary accommodations, happy hour — your staff answers these while running the floor. That's the distraction a chatbot eliminates entirely.
How it works
Hours, reservations, dietary options, parking, private events — the chatbot knows what you share with us: your menu, policies, and details.
"Yes, we take reservations through OpenTable — here's the link. Our gluten-free pasta is the tagliatelle; the kitchen flags all allergen requests. Street parking on Main and a garage two doors down." Answered at 2pm Thursday. Answered at 9pm Friday. Always.
The couple who was about to try the next restaurant goes straight to your reservation link. The birthday party inquiry is captured with name and contact info and emailed to you, so you can follow up.
The private event math
Private events and large parties are some of the highest-value bookings for most restaurants. Event inquiries frequently arrive via Instagram DM or website contact form and die there — unanswered for two days while your team is focused on service.
A chatbot running 24/7 captures the contact info of every event inquiry and emails it to you as a real lead rather than a message in a queue. If it converts one additional event per month that would have otherwise gone unanswered, the math is obvious.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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Hours, how to reserve and through which platform, menu and dietary information you share, parking and location, private event inquiries, happy hour and specials, and any custom policies. The most-asked questions at most restaurants are answered right away and consistently.
Yes — and this is often where restaurants see the fastest ROI. The chatbot takes the contact information and what the visitor shares about the event, and emails it to you. Event inquiries that used to sit in a DM inbox for days land in your email instead.
The chatbot can point guests to your booking platform link. It does not connect to or sync with OpenTable, Resy or any reservation system, and it does not make or check reservations itself.
The chatbot answers from the menu and allergen information you give it. For serious allergies, it tells guests to confirm with your staff.
No contract. One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
$297 one-time setup, then month-to-month from $99. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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