For Optometrists
Anchor Co AI answers insurance, services, and new patient intake questions automatically — so your front desk focuses on patients in the office, not callers asking about VSP.
Your front desk is managing the waiting room. Patients researching your practice online can’t wait on hold.
Before a patient books an eye exam, they need to know whether you take their plan. VSP, EyeMed, Medicaid, Medicare, Davis Vision — the list is long, and patients who can't confirm coverage move on to the next provider. A chatbot that lists your accepted plans instantly removes the most common reason patients don't call.
First-time patients have a dozen questions about your intake process before they're comfortable booking. What insurance card do I bring? Do you dilate on the first visit? Can I get glasses the same day? A chatbot that answers these questions turns hesitant browsers into patients ready to call.
Patients aren't sure whether you offer contact lens fittings, specialty lenses, or pediatric exams until they call and ask. That call takes time your front desk doesn't have when the waiting room is full. A chatbot that describes your full service offering handles this automatically.
A patient's contact tears on a Friday evening. They visit your site looking for emergency options, aftercare guidance, or an after-hours number. If your site can't answer, they leave. A chatbot that shares the aftercare and after-hours instructions you provide, and your office hours for the next morning, keeps them in your practice.
Handles FAQs. Takes a name and number for new patient callbacks. Works while your team is with patients.
Lists every vision and medical insurance plan you accept — VSP, EyeMed, Medicaid, Medicare, and others — so patients confirm coverage instantly without calling your front desk.
Explains your full scope of services: comprehensive exams, contact lens fittings, pediatric eye care, specialty lenses, and medical eye care — so patients find the right fit before booking.
Answers what to bring, how long a visit takes, whether dilation is required, and how your intake process works — turning nervous first-timers into confident booked patients.
Handles questions about contact fittings, lens brands carried, trial lens policies, and aftercare — including the after-hours instructions you provide.
Yes — you configure it with your exact accepted plans. When your accepted network changes, you update the chatbot in minutes. It will never claim you accept a plan you don't.
You can configure the chatbot to explain exactly what's covered under Medicaid and Medicare in your state, including which exam types qualify as medical vs. routine — a question your front desk handles constantly.
Yes — if your practice has an optical dispensary, the chatbot can answer questions about your frame selection, lens options, and whether patients can use their FSA/HSA for eyewear.
The chatbot handles administrative and informational questions only. For anything clinical — symptoms, diagnoses, treatment questions — it routes the patient to call your office or, for urgent concerns, seek emergency care.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179/month with the AI chat, or $249/month with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time. One additional new patient per month from an after-hours inquiry that would have gone to a competitor more than covers the cost.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Not HIPAA-compliant:Front Office doesn't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They're for general questions like hours, location, services and which plans you accept, and for taking a name and number for a call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
Sold and supported by Anchor Co Media, our sister brand. Payment is handled by Stripe.
$297 one-time setup, then month-to-month. Preview within 5 business days of your completed intake form. Cancel any time.
See how it worksSee it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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