You can't answer a call when you're auditing a batch of claims or on a provider call. Our AI receptionist answers the calls you miss — so new practice inquiries stay warm while you handle the work already on your desk.
Medical billing companies miss inbound leads while processing claims. Each missed call is a practice contract worth real recurring revenue that goes to a competing billing service.
Why medical billing companies lose high-value practice contracts
A practice manager calls to get pricing on outsourcing billing. You're mid-batch and can't step away. They call the next medical billing company on Google and that contract is gone.
A provider in billing chaos is ready to make a decision. The billing company that responds first with a credible process gets the evaluation meeting. Missing that first call means starting behind.
A practice manager researches billing services at 8pm after office hours. Your competitor's website chatbot collects their specialty, claim volume, and pain points and hands you the lead. Your site has a form.
Medical billing contracts run for years and bill a percentage of collections. A single practice contract is worth serious annual revenue. Every missed inquiry is a major recurring loss.
How it works
Can't answer. The practice manager comparing billing vendors is about to try the next company on their list.
On the Front Office plan, you forward your calls to the AI receptionist and keep your number. It says it is an AI, takes the caller's name, number and what they need, and emails you a summary after the call.
The caller's name, number and what they need, such as specialty, claim volume or current pain point, arrive in a summary email. You can show up to the first call prepared with the right questions already answered.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Not HIPAA-compliant:Front Office doesn't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They're for general questions like hours, location, services and which plans you accept, and for taking a name and number for a call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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Yes. The chatbot is trained on your specific service offerings — which specialties you bill for, your payer experience, your technology, your process. It can handle inquiries from any practice type you serve.
Yes. We configure it with whatever you want to share upfront — service tiers, percentage structures, or a prompt to schedule a call for a custom quote. You control how much detail it gives before the discovery call.
No. Front Office isn't HIPAA-compliant and we don't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They answer general questions (hours, location, services, which plans you accept) and take a name and number so your staff can call back.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179/month with the AI chat, or $249/month with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
Month-to-month, cancel any time, with no long-term contract. There are no partial-month refunds.
$297 one-time setup, then month-to-month. Preview within 5 business days of your completed intake form. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
Try it free →No credit card required