You can't answer a call mid-solder with a torch in your hand. Our AI receptionist picks up the moment a call goes unanswered, so ring resizes, watch repairs, and estate appraisal inquiries stay warm while you finish the piece on your bench.
Jewelry repair customers bring real repeat business — a missed call on their first repair inquiry is a missed lifetime customer, not just a missed job.
Why jewelry repair shops lose their best clients
A customer calls about resizing an engagement ring before a proposal. You're mid-solder and can't safely put down the torch. They call the next jeweler on Google and that emotional, high-value job goes elsewhere — real repair work plus a lifelong customer relationship.
Someone's grandmother's ring broke. A watch stopped working the day before a big event. These aren't casual inquiries — they're emotionally charged and time-sensitive. If you don't respond quickly, the urgency pushes them to whoever answers first.
A customer inheriting estate jewelry calls to ask about appraisals. These are high-value, high-trust inquiries. A missed call or slow response signals that you're not the professional they should trust with a valuable piece.
November and December, you're booked solid with ring cleanings, repairs, and engravings. That's also when every customer is calling. Missing calls during the holiday season means missing repairs, custom work, and new client relationships at your highest-demand period.
How it works
Can't answer. The customer with an urgent ring resize or broken watch clasp is about to call the next jeweler in town.
"Hi, this is the AI assistant for [Your Shop]. Are you looking for a repair or an appraisal? May I take your name, number and what piece you have?" The conversation starts before they move on.
What they tell the AI, like piece type, repair needed and urgency, is emailed to you as a summary. You see it when you finish the current job.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
Sold and supported by Anchor Co Media, our sister brand. Payment is handled by Stripe.
Yes. We train the chatbot on your specific services — ring sizing, prong re-tipping, chain soldering, watch battery replacement, clasp repair, engraving — and your typical turnaround windows. It answers common questions and captures the job details so you can follow up with an accurate quote.
The chatbot collects the key information: piece type, metal, approximate era, what the appraisal is needed for (insurance, estate, resale). It doesn't appraise the piece — it ensures the inquiry doesn't disappear and gives you everything you need to have a knowledgeable first conversation.
It's built exactly for solo jewelers. You set it up once during onboarding. After that, the AI receptionist picks up the calls you forward and repair inquiries land in your inbox while you work. You respond between jobs — no additional overhead, no staff required.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
No contract. Month-to-month, cancel any time. There are no partial-month refunds.
Preview within 5 business days of your completed intake form. Month-to-month. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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