You can't answer a call while you're mid-server-migration or troubleshooting a network outage. Our AI receptionist picks up the moment a call goes unanswered, so managed services and break-fix leads stay warm while you finish the ticket.
IT support companies miss inbound calls constantly while techs are on-site. Each missed call is a potential managed services contract that calls your competitor next.
Why IT support companies lose their best MSP prospects
A business owner calls about a managed services contract. You're 45 minutes into a critical migration and can't step away. They Google the next IT company and you lose a recurring client.
A business owner with a slow network is stressed and ready to buy. The first IT company that picks up and sounds competent gets the contract. Missing that call means starting at zero with that prospect.
A small business owner visits your site at 7pm after their server crashed. Your competitor's chatbot asks about their team size, current provider, and pain points, and asks for a discovery call. Your site has a phone number.
When a business's system goes down on a Friday night, whoever answers the phone gets paid premium rates. An unanswered emergency call doesn't just lose the job — it can lose the MSP relationship.
How it works
Can't answer. The business owner who's been thinking about switching IT providers is about to call the next company on their list.
"Hi, this is the AI assistant for [Your Company]. Are you having a tech issue or looking for ongoing IT support? May I take your name and number so someone can call you back?" The conversation starts immediately.
What they tell the AI, like company size, issue type, current provider and urgency, is emailed to you as a summary. You see it when you finish the ticket.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
Sold and supported by Anchor Co Media, our sister brand. Payment is handled by Stripe.
Yes. The chatbot is trained on your specific service offerings — one-time repairs, monthly MSP contracts, network monitoring, cybersecurity, whatever you sell. It handles both.
Yes. We configure routing logic: if someone says their server is down or their network is out, the chatbot notes it as urgent in the email it sends you, so you see it first.
That's one of its strongest uses. Tech issues don't wait until 9am. The chatbot handles after-hours contacts, collects the situation, and emails it to you so you can respond first thing, or right away if it's urgent.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
No contract. Month-to-month, cancel any time. There are no partial-month refunds.
Preview within 5 business days of your completed intake form. Month-to-month. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
Try it free →No credit card required