An AI chatbot on your dental website answers common patient questions — insurance plans accepted, whether you're taking new patients, general fee ranges you publish — at any hour. So the patient searching at 8pm submits your new patient form instead of calling your competitor.
Dental front desks answer the same questions over and over — insurance, availability, procedure costs. One chatbot handles all of them automatically.
Why dental practices lose new patients before the first call
Your front desk answers insurance questions constantly while managing check-ins, confirming next-day appointments, and running cards for patients at the desk. It adds up fast, call after call.
A patient new to the area searches for a dentist at 8pm. They want to know if you're accepting new patients and whether you take their insurance. No answer — they try the next practice on their Google list.
Cost questions are the second most-asked inquiry at most practices. Every unanswered one is a patient who didn't book because they couldn't get past the price question — and didn't want to call to find out.
A patient calling with a simple question shouldn't wait on hold because your team is managing a crowded schedule. A chatbot handles first-tier questions instantly — no hold queue.
How it works
Insurance accepted, new patient availability, procedure cost estimates, emergency same-day policy — the chatbot knows it all from your website and the details you configure during setup.
"Yes, we're in-network with Delta Dental and Cigna. We're accepting new patients with about a 2–3 week wait for a cleaning. Here's the new patient form." Answered at 8pm Tuesday. Answered before your team arrives. Always.
The patient who would have called your competitor submits your new patient intake before you know they were there. Your team follows up with an appointment rather than a cold inquiry.
The insurance call math
The most common patient call — “do you take my insurance?” — takes real time to answer properly. At a busy practice fielding these calls throughout the day, that's a meaningful chunk of front desk time spent answering a question your chatbot can answer instantly.
A chatbot handles the first tier — which plans you accept, whether you file out-of-network, the new patient process — and routes only the complex verification questions to your team. Front desk capacity goes toward patients in the office, not patients in the hold queue.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Not HIPAA-compliant:Front Office doesn't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They're for general questions like hours, location, services and which plans you accept, and for taking a name and number for a call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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Yes. You configure your exact insurance list — Delta Dental, Cigna, Aetna, Humana, MetLife, Guardian, United Healthcare, and others — and the chatbot answers coverage questions from the list you give it. For specific benefits verification, it routes the patient to your front desk with context already established.
The chatbot confirms whether you're accepting new patients, describes the new patient appointment (exam, X-rays, cleaning), gives a wait-time estimate, and links to your new patient intake form. New patients submit their information before your team even knows they were there.
No. The chatbot is configured with your practice's voice and specific information — it responds like a knowledgeable front-desk team member who knows your practice cold. Patients get accurate, fast answers. Complex questions get routed to the right human.
Yes. Questions about whether you see same-day emergencies and who to call at 2am are configured into the chatbot and answered right away. It does not collect symptoms or health details, and it directs anyone with an emergency to your emergency line or 911.
Month-to-month on every plan. Cancel any time. There are no partial-month refunds.
Preview within 5 business days of your intake form. $297 one-time setup, then month-to-month. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
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Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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