For Counselors & Therapists
Anchor Co AI handles insurance, availability, and intake FAQ questions automatically — so every prospective patient gets a response right away while you focus on the client in front of you.
You’re in session. New patient inquiries don’t wait for an opening in your schedule.
Someone working up the courage to try therapy for the first time visits your site at 9pm. They want to know if you take their insurance, how long sessions are, and what your approach is. If they don't get answers, they don't call back. A chatbot gives them what they need to take the next step.
Insurance eligibility is the first thing every prospective patient wants to know — and the question that consumes the most admin time. A chatbot that lists your accepted plans and explains your billing process filters out mismatches and converts the right patients instantly.
A prospective client calls during your 2pm appointment. No answer, no voicemail, no callback. They move on to the next therapist in their search results. A chatbot captures their inquiry in real time so no new patient opportunity disappears because you were helping someone else.
What to bring to the first appointment, how the intake process works, what your cancellation policy is, what modalities you use — these questions are answerable before a patient ever calls. A chatbot handles them automatically so your first live interaction is therapeutic, not administrative.
Built into your new website. Handles FAQs. Captures new patient inquiries. Works while you’re in session.
Answers questions about session length, your therapeutic approach, what to expect in the first appointment, and how intake works — converting curious visitors into booked consultations.
Lists your accepted insurance plans, explains your self-pay rates, and clarifies your billing process — so patients know upfront whether you're the right fit.
Communicates your current availability, wait time for new patients, and how to get on your schedule — with a direct link to your booking system or intake form.
For visitors who indicate they're in crisis, the chatbot is trained to immediately surface 988 (Suicide & Crisis Lifeline), Crisis Text Line, and local emergency resources instead of trying to help on its own.
Yes — for administrative and informational FAQs. The chatbot handles administrative questions only, such as hours, location, insurance plans accepted and how intake works. Clinical conversations, assessments, and anything requiring professional judgment remain entirely with you. For crisis situations, it routes immediately to 988 and other crisis resources.
The chatbot is trained platform-wide to recognize crisis language and immediately display 988, Crisis Text Line (text HOME to 741741), and a prompt to call 911 if there's immediate danger. It does not attempt to provide clinical support, and this isn't a per-practice setting you configure — it's on by default for every conversation.
The chatbot can communicate which plans you accept and your general billing process. For specific coverage questions (deductibles, co-pays, out-of-pocket), it routes patients to call their insurance directly — so it's always accurate without overpromising.
No. Front Office isn't HIPAA-compliant and we don't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They answer general questions (hours, location, services, which plans you accept) and take a name and number so your staff can call back.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time. One new patient retained from an after-hours inquiry typically covers months of service.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Not HIPAA-compliant:Front Office doesn't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They're for general questions like hours, location, services and which plans you accept, and for taking a name and number for a call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
Sold and supported by Anchor Co Media, our sister brand. Payment is handled by Stripe.
Preview within 5 business days of your intake form. $297 one-time setup, then month-to-month. Cancel any time.
See how it worksSee it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
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Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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