An AI chatbot on your shop website answers every customer question automatically — estimate ranges, services offered, wait times, towing info — at any hour. So the driver searching at 8pm gets an answer instead of moving to your competitor.
Calls to auto shops go unanswered while techs are under a car. Each missed call is a customer who books with the next shop on their list.
Why auto repair shops lose customers to missed calls
Estimate questions are your most common inbound call. Each one takes real time to handle properly — pull the caller, get the vehicle year/make/model, check parts, give a range. A chatbot handles the first tier and routes qualified customers to you.
When the bay is full and the phone is ringing, you have to choose between the job in front of you and the potential job on the line. A chatbot answers while you work — no dropped calls, no lost customers.
A driver who had car trouble today is searching for a shop at 8pm. They want to know if you do the work they need, what the ballpark cost is, and when you can get them in. No answer = next result on Google.
Services offered, makes and models accepted, parts turnaround, loaner car policy, towing hookup — these questions repeat constantly. A chatbot trained on your shop handles them without interrupting the day.
How it works
Estimate ranges, services offered, accepted vehicles, scheduling, wait times, towing info — the chatbot knows it all from your website and the details you configure during setup. No coding required.
"Brake pad replacement runs $150–$220 per axle depending on the vehicle and parts spec. We have same-week availability — call us or submit your vehicle info here and we'll get back to you with an exact quote." Answered at 8pm. Answered while you're finishing a transmission job. Always.
The driver who would have called around and booked the first shop that answered has already filled out their vehicle info for you. Your team follows up with a real quote rather than a cold call.
The loyal-customer math
The average car owner who trusts a shop brings their vehicle back again and again — oil changes, seasonal service, unexpected repairs. Add it up over a year, and that's real, recurring revenue per retained customer.
A chatbot that answers an estimate question at 8pm — instead of sending the caller to voicemail — captures that lifetime relationship at a fraction of what one acquired customer is worth. You don't need 50 new customers per month. You need to stop losing the ones already looking for you.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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Yes. You configure your labor rate, parts tiers, and service price ranges — brake jobs, oil changes, tire rotations, diagnostics, etc. — and the chatbot gives customers a ballpark range and routes them to you for an exact quote. It sets expectations without overpromising.
Fully handled. You configure the makes and models you service, the repair types you do, and anything you don't take on. The chatbot answers from the details you give it — no wasted calls from customers you can't help, and no missed calls from customers you can.
Yes. After-hours breakdowns are a high-stakes moment for a new customer relationship. The chatbot provides your towing partner info, emergency contact number, and your hours — so a stranded driver gets useful information instead of silence.
The chatbot doesn't connect to or sync with Shop-Ware, Mitchell 1, Tekmetric, or other scheduling tools. It can point customers to your existing booking page, and it emails you each lead so you can add it to whatever system you use.
Month-to-month with no long-term contract. Cancel any time.
We build your site with the chatbot built in, and you see a preview within 5 business days of your intake form. Month-to-month, cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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