Your AI chatbot handles repair vs. replacement decisions, insurance questions, mobile service requests, and ADAS recalibration concerns — and captures the job details on the spot, around the clock.
A chip that's repairable today becomes a full replacement tomorrow. When a customer can't get an immediate answer on repair vs. replacement, they either wait (and the crack grows) or they call Safelite.
Comprehensive coverage usually pays for windshield repair or replacement with no deductible. But if your website can't confirm that instantly, the customer assumes they're paying out of pocket and shops price instead of quality.
Mobile windshield service is a major differentiator, but customers won't book an appointment to find out if you offer it. They need that answer immediately — or they move on.
Newer vehicles with cameras and sensors require recalibration after windshield replacement. Customers who don't understand this upfront feel blindsided by the cost, leading to cancellations and bad reviews.
The chatbot collects key details — size, location on the windshield, and vehicle year/make/model — to make an accurate repair vs. replacement recommendation on the spot.
A real exchange: "My crack is about 6 inches, starting from the edge." → "That size and position typically requires full replacement rather than repair. The good news — if you have comprehensive coverage, most insurers cover windshield replacement with no deductible. Want me to explain how to file the claim? I can take your name and number so the shop can call you to set up the job." The customer gets clarity and confidence before they ever talk to a person.
The chatbot asks about vehicle make and year, flags if ADAS recalibration is required, explains what it is and why it matters, and passes the full request to you so the shop can confirm the appointment with no surprises.
Chips smaller than a quarter and cracks shorter than 3 inches in a non-critical area of the windshield can usually be repaired. Cracks longer than that — or any damage in the driver's direct line of sight or near the edge — typically require full replacement. Your chatbot can make this determination based on what the customer describes.
Comprehensive coverage (not collision) usually covers auto glass damage, often with no deductible — especially for repairs. Your chatbot can confirm coverage process steps and even walk customers through what to say when they call their insurer, which dramatically increases the chance they follow through.
Your chatbot can confirm your mobile service area, typical turnaround time, and any limitations (weather, surface requirements) so customers know before they commit — turning a common question into a booking advantage.
Vehicles with forward-facing cameras mounted to the windshield — common on most cars made after 2015 — require camera recalibration after replacement. Your chatbot explains this proactively, describes what it involves, and gives customers a cost range so there are no surprises at pickup.
Replacement takes real time in the shop, plus a cure period before the vehicle is safe to drive. Mobile appointments vary by location. Your chatbot sets these expectations upfront so customers plan accordingly and don't feel rushed or disappointed.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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$297 one-time setup, then $99 to $249 a month. Month-to-month, cancel any time.
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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