Anchor Co AI answers insurance, timeline, and estimate questions 24/7 — capturing leads while your estimators focus on the cars in the shop.
Insurance network questions are the gatekeeping question for collision repair. If customers can't confirm you work with their carrier on your site, they call the shop that makes it obvious.
Your estimators are under cars and on phones at the same time. A chatbot handles the pre-estimate intake — make/model/year, type of damage, insurance carrier, preferred timing — so every callback is productive.
Someone's car gets hit in a parking lot at 3pm on a Friday. They spend their evening researching shops. The shop with answers at 9pm gets the appointment — the one with a voicemail gets nothing.
Repair timeline is one of the most anxiety-producing unknowns for customers. A chatbot can give general ranges by repair type, setting realistic expectations before they ever talk to an estimator.
They want to know: do you take their insurance, can they get an estimate this week, roughly what it'll cost, and whether a loaner is available. They're comparing shops.
"Yes, we work directly with State Farm, Allstate, and most major carriers. For a fender and bumper repair, most estimates take 20 minutes and we can usually have your car done in 3–5 business days. Want to leave your name and number so we can set up an estimate?"
Your estimator calls back already knowing the carrier, the damage description, and what the customer was told. Faster estimates, fewer surprises, higher close rate.
Yes — you configure which carriers you work with (direct repair programs, preferred networks, out-of-network accepted) and the chatbot gives accurate answers every time. No more 'let me check' phone calls.
The chatbot handles that too — whether you provide loaners, whether you partner with a rental company, how to get set up. These details remove a major booking barrier for working customers.
It handles initial questions — explaining what a total loss threshold typically means, directing them to their insurance adjuster, and capturing contact info so you can follow up. It doesn't replace the estimator conversation, but it manages the intake.
You can configure it for any service type — PDR, full collision repair, frame straightening, glass replacement, detailing. Each service can have its own FAQ and intake questions.
We build your new site with the chatbot built in. You fill out an intake form with your insurance network list, service types, and general timeline ranges, and you see a preview within 5 business days of a complete form.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
Sold and supported by Anchor Co Media, our sister brand. Payment is handled by Stripe.
$297 one-time setup, then $99 to $249 a month. Month-to-month, cancel any time.
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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