People calling a treatment center are often making the hardest call of their lives. When they hit voicemail, most don't call back. An AI receptionist picks up the calls you miss, any hour, and takes a name and number so no inquiry falls through the cracks.
People who reach voicemail at a treatment center often don't call back — the moment of readiness is short, and the window closes fast.
Why treatment centers lose admissions inquiries
When a parent calls your treatment center at midnight because their son just overdosed, voicemail is the same as rejection. They hang up. They call another facility. Or they stop calling altogether. The window to help — and to fill a bed — closes in minutes.
Your counselors are in sessions from 9am to 8pm. Your admissions coordinator takes a lunch break. At 2pm on a Tuesday someone desperate enough to make the call gets no answer. That call is the hardest one they've ever made, and you missed it.
Families researching treatment options have a hundred questions — what insurance do you take, is there a waiting list, can I tour the facility? If your website can't answer these at 11pm when they're doing research, they move on to a facility that can.
The family Googling 'addiction treatment near me' at midnight gets served three options. Two have instant chat. One has a form that says 'we'll get back to you.' You know which bed gets filled first. Your chatbot needs to be the one that starts the conversation.
How it works
Your team is unavailable. A family or individual in crisis hit your voicemail and is about to hang up and call someone else.
On the Front Office plan, the AI receptionist answers the line you forward to it, says it is an AI, and takes the caller's name and number so your team can call back. It keeps to a warm, unhurried tone and does not ask for clinical details.
You get an email after the call with the caller's name and number. Your coordinator sees it the moment they're free and calls back to talk through next steps.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Not HIPAA-compliant:Front Office doesn't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They're for general questions like hours, location, services and which plans you accept, and for taking a name and number for a call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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Yes. We write your chat's answers and the receptionist's greeting in a warm, non-judgmental tone suited to a treatment center, and they stick to general information and taking a name and number.
No. Front Office isn't HIPAA-compliant and we don't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They answer general questions (hours, location, services, which plans you accept) and take a name and number so your staff can call back.
Yes. We train the chatbot on your accepted insurances, program types, and the general admissions information you provide, so it can answer common questions and email you the visitor's name and contact details. Your admissions team handles everything clinical.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
Month-to-month with no long-term contract. Cancel any time.
Your website, AI chat and AI receptionist, built for you. Month-to-month, cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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